What is a ‘cookie’?
Cookies are small text files that are stored in a device’s browser directory. Cookies contain basic information about your internet use. Your browser sends these cookies back to our Website every time You revisit it, so it can recognise Your device. This helps us with things like understanding how the visitors use the site, remembering a user’s login details, and storing site preferences.
For what purpose do we rely on cookie?
In order to manage the cookies, we use Osano and Hotjar plug-in. Hotjar helps us to measure and observe the online user behaviour and gives us the ‘big picture’ of how to improve our site's user experience and performance/conversion rates
What type of cookies do we use?
The cookies may be distinguished in types, depending on the party that sets the cookies:
The cookies may also be distinguished by types, depending on the purpose for which they are set:
Essential Cookies - these cookies are essential to the operation of our Website and our services and make it usable and secure by enabling basic functions, such as page navigation and access to the secure areas of our Website. Without these cookies our Website would not be able to operate properly.
Marketing cookies - We use marketing cookies our website to direct ads about our services to you through targeted advertisements on other sites you visit, such as Facebook or Google and to measure your engagement with those ads. We place these cookies only with your permission.
Personalisation cookies - these cookies allow our Website to remember choices you make (such as your user name or language) and provide enhanced, more personal features. We place these cookies only with your permission.
Analytics cookies - these cookies allow us to understand how our Website performs, how you interact with our Website, and whether there may be technical issues. The information collected does not identify you as an individual. These cookies are placed by third parties – Google Analytics and Hotjar. We place these cookies only with your permission.
How long is the collected information stored?
Our cookie consent tool contains detailed information as to how long each cookie is stored on your device.
With whom the information is shared?
The information is available only to ECOM21. However, data collected by Google, Osano and Hotjar is shared with the Limited Liability Company G-2 responsible for maintaining our Website.
How can you manage cookies?
You are free to adjust your preferred cookie settings at any time via our Cookie Consent Tool. You can opt out of all the cookies apart from the essential cookies.
Also, in case you generally don’t want cookies to be used on your devices, you can change the security settings of your browser. Security settings need to be made on each browser individually and the setting methods used may differ.
Where to receive information?
If you have any questions or suggestions, please e-mail us on email@example.com.